Baker Richards are cultural scientists and a leading international consulting and software firm that help arts organisations and visitor attractions grow earned income, understand and engage markets, and build data-driven strategy to achieve commercial and mission goals. Their expert team blends rigorous research, audience insight, pricing strategy and bespoke analytics tools to support sustainable growth for cultural organisations around the world.
Networking Sponsors
GoodCRM is a CRM platform purpose-built for charities, non-profits, and cultural organisations, helping them manage contacts and relationships, run membership schemes, collect online donations, and handle monitoring, evaluation, and reporting – all in one place. It automates tedious administrative processes and collects the data teams need for segmentation and impact measurement, combining bespoke flexibility with the affordability and reliability of off-the-shelf software.
Lanyard Sponsors
Grandad Digital is a creative digital agency that turns bold strategies into beautiful, high-performance experiences that help arts and culture organisations grow engagement, drive revenue and deepen audience connection through smart design, UX and technology solutions. With seasoned expertise in brand strategy, web design, ticketing and e-commerce integrations, they build intuitive digital platforms that deliver measurable impact and long-term success.
Made Media is a full-service digital agency that partners with cultural, entertainment and experience-led brands to deliver world-class digital design, strategy, and marketing solutions that help arts organisations connect better with their audiences and drive impact. Their work spans creative digital services from website development and user experience to strategic innovation and digital marketing tailored for leading cultural institutions worldwide.
TicketPlan are the original innovators and market leaders in ticket and booking refund protection, offering solutions that give ticket buyers peace of mind by covering unforeseen circumstances like illness, travel disruption, or other events that prevent attendance. They work with ticketing platforms, venues and events to provide easy-to-implement protection that enhances the customer experience and adds a zero-cost revenue stream for partners.
The School Trip makes planning and booking educational visits, workshops and free teaching resources simple and stress-free for schools and teachers looking to bring learning to life outside the classroom. Trusted by thousands of educators, their platform filters school trip ideas, provides practical tools and offers personalised advice to cut the “faff” out of organising trips and enrich students experiences.
VisitOne is a customisable audience engagement platform that unifies mobile ticketing, pre-orders, memberships, dining, and donations to maximise the customer experience and drive revenue for arts and culture venues. Clients include the Royal Shakespeare Company and Capital Theatres, helping them capture ancillary revenue streams such as food and beverage, merchandise, and membership schemes. Founded in 2020, VisitOne has grown its client base by 175% and reports an average revenue uplift of 18% for its venue partners.
Charcoal Blue is a leading UK-founded theatre and performing arts consultancy specialising in the design and planning of performance spaces. Working alongside architects and arts organisations worldwide, the firm brings deep technical expertise in acoustics, stagecraft, and audience experience to projects ranging from intimate studios to major concert halls, including the Royal Shakespeare Theatre and St Ann’s Warehouse.